Digital & E-Commerce

The UK Competition and Markets Authority (CMA) has imposed a £473,000 penalty on a private car park management company for failing to respond to an information notice. The decision, issued

Dynamic pricing tools are increasingly shaping how businesses set prices. Across online marketplaces, subscription services, energy providers and travel companies, automated systems adjust prices based on demand, supply and market

The European Commission has issued preliminary findings indicating that TikTok’s platform design may violate obligations under the EU Digital Services Act (DSA). The investigation focuses on features the Commission considers

The European consumer protection landscape is undergoing significant change. Following the discontinuation of the European Online Dispute Resolution (ODR) Platform and the introduction of the updated ADR Directive (Directive 2025/2647),

To strengthen protections for consumers buying online, the EU has introduced new requirements that make it simpler to cancel (withdraw from) online consumer contracts. This arises from the requirements of

The Competition and Markets Authority (CMA) has finalised its price transparency guidance under the Digital Markets, Competition and Consumers Act 2024 (DMCCA) and updated its guidance on unfair commercial practices

Since April, the CMA has been carrying out a sector-wide review of pricing transparency, examining how more than 400 businesses across 19 industries present prices, promotions and fees to consumers.

With Black Friday, Cyber Monday, and Christmas sales approaching, online businesses can expect increased customer activity. These periods offer strong sales opportunities, but they also bring additional legal obligations.

As online platforms continue to shape our social, commercial and cultural lives, governments are tightening their oversight of digital services. The UK’s Online Safety Act 2023 (OSA) and the EU’s